Step 1: Before Arrival
• Confirm your reservation with full name, flight number, terminal, and pickup type (Curbside or Meet & Greet)
• Your flight will be tracked for delays; no need to notify us unless your flight number changes
Step 2: After Landing
• Collect all luggage and clear customs before proceeding to the pickup zone
• Turn your phone on for driver contact — you may receive a call or text
Step 3: Proceed to Pre-Arranged Limo Pickup
If you’re at Terminal 1:
• Head to Door A on the Arrivals level
• Look for the Pre-Arranged Limo Desk just inside the terminal
• Provide your name and say you’re with Pearson Limo Services
• The GTAA staff will notify your chauffeur, who will arrive curbside in a few minutes
If you’re at Terminal 3:
• Proceed to Door A on the Arrivals level
• Locate the Pre-Arranged Limo Desk inside the terminal
• Share your name and Pearson Limo Services as your provider
• Your chauffeur will be called to the curbside pickup area
Step 4: Meet Your Chauffeur
• Your professional driver will arrive within 2–5 minutes
• They’ll assist with your luggage and escort you to your luxury vehicle
Step 5: Meet & Greet (Optional)
• Upgrade to Meet & Greet service if you want your chauffeur to meet you inside the terminal at the baggage claim area
• Ideal for VIP guests or travelers unfamiliar with the airport
Important Notes
• All Pearson Limo vehicles and chauffeurs are fully licensed by the GTAA
• An airport fee (pre-arranged pickup surcharge) applies and is included in your booking
• If you don’t see your chauffeur within 5 minutes after check-in, please call our dispatch immediately
For questions or real-time support:
📞 Toll-Free: 888-900-3001
📱 Direct: 437-800-1547
📧 Email: info@pearsonlimoservices.ca