Welcome to Pearson Limo Services (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website (https://www.pearsonlimoservices.ca), make bookings, or interact with us in other ways. By using our services or visiting our site, you agree to the terms outlined here.
1. Information We Collect
A. Personal Information
You provide this when you:
• Make a reservation or request a quote (name, email, phone, billing and pick‑up/drop‑off details, flight info, special requests)
• Contact us via form, email, or phone
B. Payment Details
Processed securely through PCI-compliant third-party gateways. We never store full credit card numbers on our systems.
C. Automatically-Collected Data
When you visit our site, we collect:
• Your IP address, browser & device type, pages viewed, session duration, and referral source (via cookies and analytics tools)
• Error logs to identify and fix technical issues
2. How We Use Your Information
We use your data to:
• Process reservations and payments
• Confirm bookings and send receipts
• Communicate service updates or respond to your inquiries
• Optimize website functionality and tailor content
• Send optional promotional materials (only with your consent)
• Comply with legal obligations (e.g., tax, safety)
3. Sharing & Disclosure
We will never sell or rent your personal information.
We may share it with:
• Service Providers: Payment processors, email/CRM platforms, IT services
• Drivers and Dispatch: To ensure seamless service coordination
• Legal Authorities: When required by law or court order
4. Cookies & Tracking
We use cookies and similar tools to:
• Remember your preferences and booking details
• Analyze site performance and navigation patterns
• Deliver relevant offers (only if you’ve opted in)
You can disable cookies via your browser, but this may impact the website’s functionality.
5. Data Retention & Security
Retention
We retain your personal data only as long as necessary for service delivery, legal compliance, or internal analysis. After that, it is securely deleted or anonymized.
Security Measures
We use:
• SSL encryption
• Restricted access controls
• Firewalls and secure backups
Despite these precautions, please understand no online system is completely secure.
6. Your Rights
As per Canadian law (PIPEDA), you have the right to:
• Access your personal data
• Request corrections or updates
• Withdraw consent for marketing
• File a complaint with the Office of the Privacy Commissioner of Canada
To exercise these rights, contact us using the details below.
7. Children’s Privacy
Our services are intended for adults and those aged 16+. We do not knowingly collect data from minors without consent.
8. External Links
Our site may link to third-party websites. We are not responsible for their content or privacy practices—please review their respective policies.
9. Policy Updates
We may revise this Privacy Policy to reflect legislative changes or internal updates. Changes will be posted here with a revised “Last updated” date. Continued use of our services means acceptance of these changes.
10. Contact Us
If you have questions, concerns, or wish to access your data, please reach out:
Pearson Limo Services
Address: 20 Tubman Avenue, Toronto, ON M5A 0M8
Toll-Free: 888‑900‑3001
Direct: 437‑800‑1547
Email: info@pearsonlimoservices.ca
